Action Electric, as part of the Paladin Group of Companies, has always been committed to protecting the privacy of its clients and employees and has long-standing security measures to preserve the confidentiality of sensitive financial, corporate and personal information.
We are also committed to informing you of the purposes for which we collect, use and disclose personal information, and to seeking your consent in accordance with applicable laws.
We want to take this opportunity to let you know the procedures we’ve put in place. Our Personal Information Protection Policy sets out ten principles that are observed by Action Electric and its subsidiaries, affiliates and related organizations with respect to the collection, use and disclosure of information about identifiable individuals other than Action Electric employees (a separate policy applies to them).
A brief summary
ACTION ELECTRIC’S ACCOUNTABILITY
The purposes for which personal information is collected will be identified by Action Electric at or before the time the information is collected.
The knowledge and consent of the individual express or implied, are required for the collection, use or disclosure of personal information by Action Electric, except where inappropriate.
Action Electric will limit the amount and type of personal information collected to that which is necessary for the purposes identified by Action Electric.
LIMITING USE, DISCLOSURE & RETENTION
Action Electric will not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required or permitted by law.
Action Electric will keep personal information as accurate, complete, and up-to-date as possible.
Action Electric will protect personal information with security safeguards appropriate to the sensitivity of the information.
Action Electric will be open about its policies and procedures with respect to management of personal information. Action Electric will make this information available in an easy-to-understand form.
Upon a member’s request in writing, Action Electric shall inform a client of the existence, use, and disclosure of his or her personal or corporate information and the client shall be given access to that information, except where the law requires or permits Action Electric to deny access.
An individual will be able to direct a challenge concerning compliance with the above principles to the designated individual or individuals accountable for Action Electric compliance.
Although the laws are relatively new, Action Electric has been following most of the stated requirements for many years. We will continue to take steps to preserve the privacy and security of our clients’ personal and corporate information.
If you have questions about our Personal Information Protection Policy, or wish to discuss any other privacy issues, please contact CISO Fraser Cooper at 604.677.8700 or fcooper(at)paladinsecurity.com